Welcome to Secret Wispers Jewellery. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your personal information when you visit our website www.secretwispersjewellery.co.uk, purchase our handmade jewellery, or engage with our services. By using our Website or services, you agree to the collection and use of information in accordance with this policy.

We may collect and process the following personal information:

• Name: For identification purposes.
• Contact Information: Including email address, phone number, and postal address.
• Payment Information: Payment details, including credit/debit card information, though payment processing is handled by secure third-party providers.
• Order History: Details of products purchased.
• Communication Records: Emails or other communications you send to us.

We may collect non-personal information about how you interact with our Website:

• IP Address: To monitor and analyze usage and ensure the Website’s security.
• Browser Type and Version: To ensure our Website is compatible with your system.
• Cookies and Tracking Technologies: To improve your experience and gather analytical data.

We may use the information we collect for the following purposes:

• Order Processing: To process and deliver your orders.
• Customer Service: To manage customer queries and provide support.
• Marketing: To send promotional materials, if you have opted in to receive them.
• Website Improvement: To enhance the functionality and user experience of our Website.
• Legal Compliance: To comply with applicable laws and regulations.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, delivering products, or providing customer service. These parties are required to maintain the confidentiality of your information.
• Legal Requirements: We may disclose your information if required by law or in response to legal proceedings.

We implement a variety of security measures to maintain the safety of your personal information:

• Encryption: We use Secure Sockets Layer (SSL) encryption to protect sensitive information transmitted online.
• Access Controls: Only employees who need the information to perform a specific job are granted access to personal information.
• Regular Audits: We regularly review our security procedures to ensure the highest standards are maintained.

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to certain conditions.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us at secretwispers2009@yahoo.com

Our Website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Website.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for the latest information on our privacy practices.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Secret Wispers Jewellery 

Secretwispers2009@yahoo.com